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~80%
Eliminates no-shows
Up to 80% fewer no-shows when a deposit is required. A client who's paid upfront is a committed client.
Taking deposits used to mean sending your bank details manually and hoping they'd pay. BookMe gives every client a reference code, confirms the deposit automatically, and keeps your calendar protected.
No payment processor fees · Free to set up · Works with your bank
Up to 80% fewer no-shows when a deposit is required. A client who's paid upfront is a committed client.
Long appointments — colour corrections, microblading, bridal makeup — represent hours of your day. A deposit turns a provisional booking into a guaranteed one.
Asking for a deposit over DM feels uncomfortable. BookMe makes it a standard part of the booking flow — clients expect it, it's never awkward.
Simple for you. Simple for your clients.
In your service settings, toggle deposits on and set the amount — £20, £50, £100, whatever fits your service.
When a client books, they see clearly: 'This service requires a £[X] deposit.' No surprises.
BookMe shows the client your bank transfer details and a unique reference code (e.g. BM-1234). They transfer the amount.
Once you see the transfer land, you confirm the booking. Until you confirm, it shows as pending. You're always in control.
You tap the WhatsApp button to send a pre-written confirmation. Client receives it from your real number. Appointment locked in.
Not every service needs the same protection.
4 hours of your day. £50 deposit protects the slot.
30 minutes. No deposit needed.
3-hour appointment, £150+ service. £100 deposit is standard.
You choose the deposit amount and which services require one. Change it any time.
No merchant account. No Stripe setup. Just your regular bank account. Clients transfer to you directly.
Every client gets a unique BM-XXXX reference. You match the transfer to the booking in one glance.
BookMe never auto-confirms a deposit. You check your bank, you confirm. Full control, always.
Once deposit is confirmed, hit the WhatsApp button. Pre-written message sent from your number.
If a client doesn't pay the deposit, the pending booking expires and the slot reopens. No manual cleanup.
Your bookings dashboard shows every booking's deposit status — not required, pending, paid. One view, full picture.
No. BookMe's deposit system works via bank transfer — clients transfer directly to your account. No merchant account, no processing fees, no Stripe setup required.
Your refund policy is set in your BookMe settings — no refund, refundable, or owner discretion. Whatever you choose is shown to clients before they book.
Yes — deposit settings are per service. Toggle deposits on for your long appointments and off for quick ones.
The booking sits as 'pending' and automatically expires after the pending window. The slot reopens for someone else.
Ready to stop losing money to no-shows?
No payment processor. No setup fees. Works with your bank.
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